Frequently Asked Questions
Do you have a question? Please read the FAQ below before sending us a message
Yes of course, register online on the business page.
You can pay on our webshop via Belfius Direct Net, Credit Card, IDEAL, KBC / CBC payment button and Bancontact,
Your invoice will be sent automatically to your e-mail address when your order has been shipped. If you are registered, you will also find your invoice in your account.
Yes, the procedure can be found here Cancel, return or exchange an order
As soon as your order has been shipped, you will receive a track & trace code allowing you to follow your order, either via DHL tracking or via B-post.